Drive value for your customers and employees and more effectively compete in an ever-changing digital economy. That’s digital transformation. That’s Dynamics 365.
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.
Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.
With digital intelligence on your side, you fill every customer interaction with personalized insight. And your conversations feel more fluid and natural across every touch point.
Dynamics 365 provides the insights your people need to make the best decisions and the tools they need to do their best work—ensuring great outcomes from your business software.
With complete ERP capabilities to streamline your operations and reduce your costs, Dynamics 365 enterprise business solutions help you grow your business and your bottom line.
By embedding technology into your products, you can start using shared data and digital intelligence to generate new insights, products, and business models—and discover new revenue sources.
Microsoft Dynamics 365 Enterprise Edition customers are given the choice of licensing by application or to use functionality across the suite via a role-based licensing alternative. But there's more:
There also will be the option to license Dynamics 365 via "plans", which are groups of apps that can be used by all "plan" users when purchased together. In most cases, we would strongly recommend either Customer Engagement Plan or Dynamics 365 Plan for anyone who is considered a Full User. Plan includes full access to:
+ Microsoft PowerApps+ Microsoft Flow
Microsoft Dynamics 365 Enterprise edition is optimized to meet the complex requirements of mid-sized and larger businesses, the Enterprise edition combines ERP and CRM capabilities from the former Microsoft Dynamics AX and Microsoft Dynamics CRM solutions to offer a powerful, scalable cloud-based business platform to support even the most complex organizations.
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Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.
Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.
Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.
D365 for Customer Service Enterprise Attach to D365 Base Offer From SA From VL/DPL. D365 for Customer Service Professional Attach to D365 Base Offer From SA From VL/DPL
Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace.
Get a complete business and financial management solution for small and medium-sized businesses. Dynamics 365 for Financials makes ordering, selling, invoicing, and reporting easier—starting on day one.
Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.
Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.
Attract, engage, and retain customers with Microsoft Dynamics 365 for Marketing by Adobe Marketing Cloud. Make every marketing interaction intelligent to deliver more personalized content and experiences.
Plans: packaged apps for companies whose people need to access multiple apps and want big savings
Applications: individual apps for businesses whose people need access to one Dynamics 365 app
Full use: for those whose work requires them to use much of the functionality in the applications
Light use: for those who consume information and complete small tasks in the apps
Enterprise edition: plans and applications for businesses with hundreds to thousands of users
Business edition: applications for small and medium-sized organizations with up to a few hundred users
Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.
Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.
Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.
Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.
Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.
Get light use and read access of all apps. Team Members Enterprise edition* per user/month,
depending on how many users you sign up. Includes light use of these apps:
+ Microsoft PowerApps with Flow
* Lower promotional pricing in effect.
See plans and pricing for detail
Get full use of one app + light use of the rest. Individual apps* per user/month,
depending on which apps you choose
+ Microsoft PowerApps
* Lower promotional pricing in effect. See plans and pricing for details.