D365

User subscription that includes Microsoft Dynamics 365 for Sales, Customer Service, Field Service, Project Service Automation, and Team Members, Enterprise edition

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Thrive in the digital economy

Drive value for your customers and employees and more effectively compete in an ever-changing digital economy. That’s digital transformation. That’s Dynamics 365.

Create consistency and loyalty

Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.


  • Give customers great service on their channel of choice.
  • Make Help easy by providing relevant, personalized service.
  • Proactively address issues by detecting customers’ intent and social sentiment.

Make your agents' jobs easier

Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.


  • Reveal customers’ case histories, preferences, and feedback.
  • Provide guidance on entitlements and service-level agreements.
  • Display it all in a single interface tailored to their job and skill set.

Get an adaptive engine

Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in. 


  • Adapt and customize easily using configuration, not code.
  • Extend your functionality through a single interface.
  • Rely on advanced analytics and a trusted cloud platform.

Engage your customers

With digital intelligence on your side, you fill every customer interaction with personalized insight. And your conversations feel more fluid and natural across every touch point. 


Dynamics 365 provides the insights your people need to make the best decisions and the tools they need to do their best work—ensuring great outcomes from your business software.

Optimize your operations

With complete ERP capabilities to streamline your operations and reduce your costs, Dynamics 365 enterprise business solutions help you grow your business and your bottom line.

Transform your products

By embedding technology into your products, you can start using shared data and digital intelligence to generate new insights, products, and business models—and discover new revenue sources.

Enterprise edition

Microsoft Dynamics 365 Enterprise Edition customers are given the choice of licensing by application or to use functionality across the suite via a role-based licensing alternative. But there's more:


There also will be the option to license Dynamics 365 via "plans", which are groups of apps that can be used by all "plan" users when purchased together. In most cases, we would strongly recommend either Customer Engagement Plan or Dynamics 365 Plan for anyone who is considered a Full User. Plan includes full access to:

  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation


+ Microsoft PowerApps+ Microsoft Flow 

Microsoft Dynamics 365 Enterprise Edition Licensing

 Microsoft Dynamics 365 Enterprise edition is optimized to meet the complex requirements of mid-sized and larger businesses, the Enterprise edition combines ERP and CRM capabilities from the former Microsoft Dynamics AX and Microsoft Dynamics CRM solutions to offer a powerful, scalable cloud-based business platform to support even the most complex organizations. 

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Premium Sound Quality

Tranya is created to offer wireless earbuds, waterproof earphones, bluetooth headphones to make life smarter for music lovers. Check out Tranya's best sports wireless Bluetooth earbuds ... 

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Business Central - Run your entire business with a single solution

Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Device plan offers

  •  D365 Business Central Device
  • D365 Business Central Device (36 mo)
  • D365 Business Central Device from DPL or Bus Ed (Qualified Offer)

Essential plan offers

  • D365 Business Central Essential
  • D365 Business Central Essential (36 mo)
  • D365 Business Central Essential from DPL or Bus Ed (Qualified Offer)

External Account plan offers

  • D365 Business Central External Accountant
  • D365 Business Central External Accountant (36 mo)

Team member plan offers

  •  D365 Business Central Team Member
  • D365 Business Central Team Member (36 mo)
  • D365 Business Central Team Member from DPL or Bus Ed (Qualified Offer)

Premium plan offers

  • D365 Business Central Premium
  • D365 Business Central Premium (36 mo)
  • D365 Business Central Premium from DPL or Bus Ed (Qualified Offer)

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Sales - Turn relationships into revenue

Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.

Enterprise plan offers

  • Dynamics 365 for Sales Enterprise (36 mo)
  • Dynamics 365 for Sales Enterprise Device
  • Dynamics 365 for Sales Enterprise Device (36 mo)​
  • Dynamics 365 for Sales Enterprise From SA From VL/DPL

Professional plan offers

  •  Dynamics 365 for Sales Professional
  • Dynamics 365 for Sales Professional (36 mo)
  • Dynamics 365 for Sales Professional (SMB Offer)
  • Dynamics 365 for Sales Professional From SA From VL/DPL

Qualified offers

  • D365 for Sales Enterprise (1000 seat minimum requirement)
  • D365 for Sales Enterprise (250 seat minimum requirement)
  • D365 for Sales Enterprise (500 seat minimum requirement)
  • D365 for Sales Enterprise Attach to D365 Base Offer
  • D365 for Sales Enterprise Attach to D365 Base Offer (36 mo)
  • D365 for Sales Enterprise Attach to D365 Base Offer (100 seat min requirement)
  • D365 for Sales Enterprise Attach to D365 Base Offer From SA From VL/DPL
  • D365 for Sales Professional Attach to D365 Base Offer
  • D365 for Sales Professional Attach to D365 Base Offer (36 mo)
  • D365 for Sales Professional Attach to D365 Base Offer (100 seat min requirement)
  • D365 for Sales Professional Attach to D365 Base Offer From SA From VL/DPL

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Customer Service - Earn customers for life

Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.

Enterprise plan offers

  • Dynamics 365 for Customer Service Enterprise
  • Dynamics 365 for Customer Service Enterprise (36 mo)
  • Dynamics 365 for Customer Service Enterprise Device
  • Dynamics 365 for Customer Service Enterprise Device (36 mo)​
  • Dynamics 365 for Customer Service Enterprise From SA From VL/DPL
  • Dynamics 365 Virtual Agent for Customer Service

Professional plan offers

  • Dynamics 365 for Customer Service Professional
  • Dynamics 365 for Customer Service Professional (36 mo)
  • Dynamics 365 for Customer Service Professional From SA From VL/DPL

Qualified offer

  • D365 for Customer Service Enterprise (1000 seat min requirement)
  • D365 for Customer Service Enterprise (250 seat min requirement)
  • D365 for Customer Service Enterprise (500 seat min requirement)
  • D365 for Customer Service Enterprise Attach to D365 Base Offer
  • D365 for Customer Service Enterprise Attach to D365 Base Offer (36 mo)
  • D365 for Customer Service Enterprise Attach to D365 Base Offer (100 seat min)
  • D365 for Customer Service Professional Attach to D365 Base Offer
  • D365 for Customer Service Professional Attach to D365 Base Offer (36 mo)
  • D365 for Customer Service Professional Attach to D365 Base Offer (100 seat min)

Other qualified plans

D365 for Customer Service Enterprise Attach to D365 Base Offer From SA From VL/DPL. D365 for Customer Service Professional Attach to D365 Base Offer From SA From VL/DPL

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Operations - Big growth for big businesses

Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace.


 Industries targeted:


  • Manufacturing
  • Supply chain
  • Retail
  • Commerce
  • Finance

Activity plan offers

  • Dynamics 365 Unified Operations – Activity
  • Dynamics 365 Unified Operations – Activity (36 mo)
  • Dynamics 365 Unified Operations – Activity From SA From VL/DPL

Device plan offers

  • Dynamics 365 Unified Operations – Device
  • Dynamics 365 Unified Operations – Device (36 mo)
  • Dynamics 365 Unified Operations – Device From SA From VL/DPL

Qualified offers

  • D365 Unified Operations - Sandbox Tier 1:Developer & Test Instance
  • D365 Unified Operations - Sandbox Tier 1:Developer & Test Instance (36 mo)
  • D365 Unified Operations - Sandbox Tier 2:Standard Acceptance Testing
  • D365 Unified Operations - Sandbox Tier 2:Standard Acceptance Testing (36 mo)
  • D365 Unified Operations - Sandbox Tier 3:Premier Acceptance Testing
  • D365 Unified Operations - Sandbox Tier 3:Premier Acceptance Testing (36 mo)
  • D365 Unified Operations - Sandbox Tier 4:Standard Performance Testing
  • D365 Unified Operations - Sandbox Tier 4:Standard Performance Testing (36 mo)
  • D365 Unified Operations - Sandbox Tier 5:Premier Performance Testing
  • D365 Unified Operations - Sandbox Tier 5:Premier Performance Testing (36 mo)

Qualified offers

  • Dynamics 365 Unified Operations - Additional Database Storage (Qualified Offer)
  • Dynamics 365 Unified Operations - Additional File Storage (Qualified Offer)

Other plans

  • Dynamics 365 Unified Operations - Database Capacity
  • Dynamics 365 Unified Operations - File Capacity
  • Dynamics 365 Unified Operations – Order Lines

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Financials - Your whole business, a single system

Get a complete business and financial management solution for small and medium-sized businesses. Dynamics 365 for Financials makes ordering, selling, invoicing, and reporting easier—starting on day one. 

Announce coming events

  • Dynamics 365 for Finance
  • Dynamics 365 for Finance (36 mo)
  • Dynamics 365 for Finance From SA From VL/DPL

Qualified offers

  • D365 for Finance Attach to D365 Base Offer
  • D365 for Finance Attach to D365 Base Offer (36 mo)
  • D365 for Finance Attach to D365 Base Offer
  • D365 for Finance Attach to D365 Base Offer From SA From VL/DPL

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Field Service - Master the service call

Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.

Plan offers

  • Dynamics 365 for Field Service
  • Dynamics 365 for Field Service - Resource Scheduling Optimization
  • Dynamics 365 for Field Service (36 mo)
  • Dynamics 365 for Field Service Device
  • Dynamics 365 for Field Service From SA From VL/DPL

Qualified offer

  • D365 for Field Service (1000 seat min requirement)
  • D365 for Field Service (250 seat min requirement)
  • D365 for Field Service (500 seat min requirement)
  • D365 for Field Service Attach to D365 Base Offer
  • D365 for Field Service Attach to D365 Base Offer (36 mo)
  • D365 for Field Service Attach to D365 Base Offer (100 seat min)
  • D365 for Field Service Attach to D365 Base Offer From SA From VL/DPL

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Project Service Automation - Profit from your projects

 Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients. 

Plan offer

  • Dynamics 365 for Project Service Automation

Qualified offers

  • D365 for Project Service Automation (1000 seat min requirement)
  • D365 for Project Service Automation (250 seat min requirement)
  • D365 for Project Service Automation (500 seat minimum requirement)

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In high-demand

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Marketing - Make marketing smarter

Attract, engage, and retain customers with Microsoft Dynamics 365 for Marketing by Adobe Marketing Cloud. Make every marketing interaction intelligent to deliver more personalized content and experiences.

Plan offers

  • Dynamics 365 for Marketing
  • Dynamics 365 for Marketing Additional Application
  • Dynamics 365 for Marketing Additional Non-Prod Application
  • Dynamics 365 for Marketing Addnl Contacts Tier 1
  • Dynamics 365 for Marketing Addnl Contacts Tier 1 for CE Plan
  • Dynamics 365 for Marketing Addnl Contacts Tier 2
  • Dynamics 365 for Marketing Addnl Contacts Tier 3
  • Dynamics 365 for Marketing Addnl Contacts Tier 4
  • Dynamics 365 for Marketing Addnl Contacts Tier 5
  • Dynamics 365 for Marketing Attach

Qualified offer

  • D365 for Marketing Attach From CE Plan with 10 seats minimum

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Options for one or many products

Plans: packaged apps for companies whose people need to access multiple apps and want big savings

Applications: individual apps for businesses whose people need access to one Dynamics 365 app

Choices for any type of user

Full use: for those whose work requires them to use much of the functionality in the applications

Light use: for those who consume information and complete small tasks in the apps

Editions for businesses of any size

Enterprise edition: plans and applications for businesses with hundreds to thousands of users

Business edition: applications for small and medium-sized organizations with up to a few hundred users

Add-on licenses of different plan offers

  • Dynamics 365 - Additional Database Storage (Qualified Offer)
  • Dynamics 365 - Additional Non-Production Instance (Qualified Offer)
  • Dynamics 365 - Additional Production Instance (Qualified Offer)
  • Dynamics 365 Asset Management Addl Assets
  • Dynamics 365 for Call Intelligence AddOn
  • Dynamics 365 for Field Service - Resource Scheduling Optimization
  • Dynamics 365 Virtual Agent for Customer Service User License

Additional Portal Add-on

  • Dynamics 365 Enterprise Edition - Additional Portal (Qualified Offer)
  • Dynamics 365 Enterprise Edition - Additional Portal Page Views (Qualified Offer)

Customer Add-on

  • Dynamics 365 Customer Insights Addnl Profiles
  • Dynamics 365 Customer Service Insights Addnl Cases
  • Dynamics 365 for Customer Service Chat
  • Dynamics 365 for Customer Service Chatbot session add-on
  • Dynamics 365 for Customer Service Digital Messaging add-on

Marketing Add-on

  • Dynamics 365 for Marketing Additional Application
  • Dynamics 365 for Marketing Additional Non-Prod Application
  • Dynamics 365 for Marketing Addnl Contacts Tier 1
  • Dynamics 365 for Marketing Addnl Contacts Tier 1 for CE Plan
  • Dynamics 365 for Marketing Addnl Contacts Tier 2
  • Dynamics 365 for Marketing Addnl Contacts Tier 3
  • Dynamics 365 for Marketing Addnl Contacts Tier 4
  • Dynamics 365 for Marketing Addnl Contacts Tier 5

Operations Add-on

  • D365 Operations Additional File Storage (Qualified Offer)
  • D365 Plan - Unified Operations Additional Database Storage (Qualified Offer)
  • D365 Plan - Unified Operations Sandbox Tier 1:Developer & Test Instance
  • D365 Plan - Unified Operations Sandbox Tier 2:Standard Acceptance Testing
  • D365 Plan - Unified Operations Sandbox Tier 3:Premier Acceptance Testing
  • D365 Plan - Unified Operations Sandbox Tier 4:Standard Performance Testing
  • D365 Plan - Unified Operations Sandbox Tier 5:Premier Performance Testing
  • D365 Unified Operations - Additional Database Storage (Qualified Offer)
  • D365 Unified Operations - Additional File Storage (Qualified Offer)
  • D365 Unified Operations - Sandbox Tier 1:Developer & Test Instance
  • D365 Unified Operations - Sandbox Tier 1:Developer & Test Instance (36 mo)
  • D365 Unified Operations - Sandbox Tier 2:Standard Acceptance Testing
  • D365 Unified Operations - Sandbox Tier 2:Standard Acceptance Testing (36 mo)
  • D365 Unified Operations - Sandbox Tier 3:Premier Acceptance Testing
  • D365 Unified Operations - Sandbox Tier 3:Premier Acceptance Testing (36 mo)
  • D365 Unified Operations - Sandbox Tier 4:Standard Performance Testing
  • D365 Unified Operations - Sandbox Tier 4:Standard Performance Testing (36 mo)
  • D365 Unified Operations - Sandbox Tier 5:Premier Performance Testing
  • D365 Unified Operations - Sandbox Tier 5:Premier Performance Testing (36 mo)

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Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.

Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Adaptable

Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.

Affordable

Get light use and read access of all apps. Team Members Enterprise edition* per user/month,

depending on how many users you sign up. Includes light use of these apps:


  • Dynamics 365 for Operations
  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation


+ Microsoft PowerApps with Flow

* Lower promotional pricing in effect. 


See plans and pricing for detail

Most Tragetede

Get full use of one app + light use of the rest. Individual apps* per user/month,

depending on which apps you choose


  • Dynamics 365 for Operations
  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation


+ Microsoft PowerApps


* Lower promotional pricing in effect. See plans and pricing for details.